I booked a round trip from Bengaluru to Kashmir, the total cost of the ticket is Rs.21,242/-( base fase alone 18,400/). Due to an unavoidable medical reason, I had to post pond my trip, so I canceled my tickets. While proceeding to cancel, I was intimated that Rs.800+ will be detected per sector. Hence I canceled,thinking that after the airline canceling charges, they will charge me (lets assume 900 per sector) 900X4 = 3600 (approx). But they deducted Rs.1500/- per sector and a total of Rs.6000 has been charged as cancellation fee and amount refunded was Rs. 3242/.
Big vendors like Yatra.com charge Rs. 400/sector, Makemytrip.com charge Rs. 250/sector and ibibo.com charge only Rs. 500/. And happyeasygo.com charges 1500/- behind the scene after saying Rs.800+ while canceling. This is very misleading and unfair and misleading, to me it looks like they are targeting people who are canceling their tickets for some serious cause.
Kindly take action against this company, and save ordinary people getting affected.