No Company, It’s a frustrated customer Complaint on unnecessary wait time & staff behavior

Dear Sir / Madam,

On 23 Feb 2020, I was driving from Himachal Pradesh with my family in my car. But when I reached Murthal toll tax booth..

It was totally JAM PACKED. I have waited for near about 40 minutes in the queue and when I asked the employees who are in the booth as there is no need to pay the toll tax after 3 minutes of waiting time. They all illiterate persons who are working in the toll plaza misbehaved with me & with my family as well.

And when I asked them to deduct the required amount of toll from the FAST TAG which was there in the front mirror the car, they refuse to do the same as well. And I know only how I get my remaining cash amount and slip from the for the toll.

Requesting you to the concerned department please take very serious action against them and also reimburse my fee.

I have also proofs for the same, but that I will share the same with you once I receive a response from your side.

Looking forward….

Thanks & Regards,
Rahul

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